Privacy Policy
Last updated date
Contents
Layout only. No legal text has been supplied. Each section lists what it needs to cover, taken from the build notes. The wording must come from the client.
Who we are
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- Therapy Rebels, contact details (hello@therapyrebels.uk), and who the data controller is.
What we collect
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- Enquiries by email (and the contact form, if one is kept): name, email, phone, message.
- Enquiries may include health information in free text. Say how that special category data is treated.
How we use it
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- Replying to enquiries, booking Right Fit Assessments, matching with a counsellor or therapist.
How long we keep it
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- Retention periods for enquiries and for clients who go on to counselling (UK GDPR).
Who we share it with
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- Counsellors and therapists in the Collective, Google Workspace (email is on Gmail), any payment provider used outside the site.
Cookies and analytics
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- Only if analytics or social pixels are added. Then a consent banner and a cookie list are needed.
Your rights
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- Access, correction, deletion, objection, and how to complain to the ICO.
Not a crisis service
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- We may not see messages straight away. Reuse the FAQ wording and link to the crisis support on Therapy FAQs.